Cookie Policy

Illustration of website cookie settings and privacy controlsThis Cookie Policy explains how cookies and similar technologies are used to support a smoother, safer, and more reliable browsing experience. By continuing to use the site, you acknowledge that cookies may be stored on your device in accordance with this policy. We use different cookie types to help the site operate properly, improve performance, and understand how visitors interact with content. In this cookie policy, the term “cookies” includes browser cookies, pixels, and comparable tracking tools.

1. What Cookies Are

Cookies are small text files placed on a device when a page is visited. They allow the website to remember certain actions and preferences over time. Some cookies are strictly necessary, while others are used for analytics or marketing. Each category serves a specific purpose, and the use of each category is limited to what is needed for that purpose. The cookie policy is designed to be transparent about how these technologies are applied and what control users have over them.

Essential Cookies

Graphic showing essential cookies supporting site functionalityEssential cookies are required for core functionality. They help load pages correctly, maintain session integrity, remember basic settings, and support security features. Without these essential cookies, some parts of the site may not work as intended. These cookies do not gather information for advertising purposes and are generally necessary for the basic delivery of the service.

2. Cookie Types We Use

Analytics cookies are used to measure how the site is performing. They collect aggregated information about page visits, navigation patterns, and feature usage. This data helps with performance monitoring, allowing us to identify broken pages, slow-loading elements, and areas that may require improvement. The purpose of analytics cookies is not to identify individual users, but to understand overall usage trends and enhance the browsing experience. In this cookie policy, performance monitoring refers to the review of technical and usability indicators that help maintain a stable platform.

Analytics Cookies

Analytics dashboard representing performance monitoringMarketing cookies are used to deliver content and messages that may be more relevant to a visitor’s interests. They may also help measure the effectiveness of promotional campaigns and limit how often the same message appears. These marketing cookies can work across different sessions or services to support more personalized advertising experiences. When used, they are applied in accordance with applicable requirements and only for approved marketing purposes.

Some cookies may be first-party cookies, meaning they are set by the site itself, while others may be third-party cookies, meaning they are set by external service providers. The cookie policy applies to both where relevant. Third-party tools are only used when they support analytics, advertising, or technical functions that are necessary for service operation or improvement.

Marketing Cookies

Users have control over cookie preferences. Most browsers allow users to block, delete, or restrict cookies through settings. You can usually adjust your browser to reject some or all cookies, or to alert you when a cookie is being placed. Please note that disabling essential cookies may affect the availability or functionality of certain features. Managing preferences is an important part of the cookie policy, and user choice is respected where technically possible and legally required.

For analytics and marketing cookies, users may also be able to update choices through device settings or consent tools, depending on the browser and platform used. If you choose to withdraw consent, future storage of non-essential cookies should stop, although previously stored cookies may remain until removed through browser controls. This cookie policy supports informed decision-making by making it clear which cookie types are active and why they are used.

Marketing cookie concept with targeted online promotionCookies are retained only for as long as needed for their stated purpose. Some expire when the browser session ends, while others remain active for a set period. Retention periods vary depending on whether the cookie is essential, analytics-related, or marketing-related. We regularly review our cookie policy practices to ensure that cookie usage stays aligned with operational needs, site performance, and user expectations.

User managing cookie preferences in browser settingsThis Cookie Policy may be updated from time to time to reflect changes in technology, legal requirements, or the way cookies are used for performance monitoring and service improvement. When changes are made, the revised version will describe the updated categories and purposes more clearly. Continued use of the site after such updates indicates acceptance of the revised cookie policy as applicable. By understanding these cookie types—essential, analytics, and marketing—you can make informed choices about your browsing experience.

Surrey Cleaners

Cookie policy covering essential, analytics, and marketing cookies, performance monitoring, retention, and user control over preferences and browser settings.

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What Our Customers Say

Excellent on Google
4.9 (10)

Professional, prompt, and pleasant. They completed a fantastic job at my home. I'll recommend them for sure!

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L

Always incredibly friendly, prompt, and meticulous. Would wholeheartedly recommend.

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K

Excellent carpet cleaning by the worker. He kept me updated and was very efficient. Highly recommend.

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K

Fantastic cleaning service from Surrey Cleaning Agency! Our living room carpet and suite look almost new.

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A

I used carpet cleaners yesterday and I'm really pleased with how everything turned out.

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S

Cleaners Surrey delivered excellent results. Our cleaner did a fantastic job, and the house looks absolutely spotless. They are always willing to go the extra mile. Highly recommended!

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S

The team from Cleaners Surrey did a fantastic job! Every space is sparkling clean, and I'm thrilled with their dedication and professionalism.

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J

Absolutely delighted with the cleaning. The lady arrived when she said she would, did a meticulous job, and took great care. Customer support was also excellent.

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A

We called on Surrey Cleaning Agency for a deep clean ahead of our gathering. The team was professional and left our space spotless. Huge thanks for contributing to our event's success!

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C

Professional and friendly! The technician did a meticulous job and was really pleasant. I was booked fast thanks to their great customer care.

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J

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